To bid or sell items on our website, you'll need to complete a quick registration process. This helps us maintain a secure, trustworthy platform by ensuring that every user is verified and all transactions are fully traceable by our admin team.
A small one-time registration fee is required — this confirms your payment method and verifies that you're over 18, the legal age for buying or selling alcohol in the Republic of Ireland.
By registering, you're helping us keep the marketplace safe, transparent, and compliant for everyone.

Registering is quick and easy! Simply fill out the online registration form HERE, making sure to complete all required fields — especially your email address and home address, as these are essential for account verification and successful bidding or selling.
Our secure payment portal accepts all major credit and debit cards, making it easy to complete your one-time registration fee.
Once registered, you'll be ready to start bidding on rare whiskey bottles, spirits and wine bottles or listing your own for sale in our trusted marketplace.

Absolutely — your payment information is 100% secure. All transactions on our platform are processed through Stripe, a trusted global leader in secure online payments.
Like most reputable websites, we use a third-party payment provider to ensure the highest level of data protection. Irish Whiskey Auctions does not store or access your payment details at any stage — everything is encrypted and securely managed by Stripe.
You can bid, buy, and sell with total peace of mind knowing your payment information is safe and protected.

Once you've completed the registration form and verified your email address, you're all set to start using our platform! You'll be able to place bids on live auctions or submit your own bottles for sale straight away.
Registration is a one-time process, so once you're verified, you can return to buy or sell whiskey on Irish Whiskey Auctions anytime you like — no need to register again.
Join our growing community of whiskey, spirits and wine collectors, enthusiasts, and sellers — and start exploring rare finds and exciting opportunities today!

No — your personal details are completely private. Irish Whiskey Auctions uses an anonymous bidding and selling system, meaning other users cannot see your identity, whether you're placing a bid or listing an item for sale.
This privacy-first approach helps ensure a fair, transparent auction environment by preventing any form of collusion or price manipulation. By keeping bidder and seller identities confidential, we protect the integrity of every auction and maintain trust across our community.
Your security, privacy, and fairness are central to everything we do.

Absolutely! Once you've completed your registration, you'll have full access to your personal “My Dashboard” area.
From your dashboard, you can easily update your account details, including contact information and address, at any time. You'll also be able to track the status of your auction listings, monitor your active bids, and manage your whiskey, spirits and wine buying and selling activity with ease.
We've made it simple to stay in control of your account and your auction experience.

If you originally registered as a buyer or bidder but now wish to sell whiskey through our auctions, the process is quick and easy!
You may use the same account to buy or sell with us.
You may contact the Irish Whiskey Auctions team here if you have any questions and we will be happy to help you on your journey with us.
You'll be all ready to list your bottles, set reserves, and join our growing community of whiskey, spirits and wine sellers.

Bidding on your favourite bottles is simple! Once you've completed your registration HERE, you'll have full access to participate in any of our live whiskey auctions, live spirits auctions and live wine auctions.
Browse the auction listings and, when you find a bottle that interests you, review the details carefully to ensure it's the right item for your collection or investment.
Ready to bid? Just enter your desired amount in the bid box and click the “Place Bid” button. That's it — you're in the running!
Join whiskey, wine and spirits lovers from around the world and experience the excitement of bidding on rare and collectible bottles, all in a secure and trusted environment.

Bidding on our platform is straightforward and secure. All items listed in our live auctions are submitted by registered users and showcased on our Current Auction page.
To place a bid, simply enter your maximum offer into the numeric bidding box and click “Place Bid”. We use a proxy bidding system, which means our system will automatically bid on your behalf—only increasing your bid in small increments as needed, up to the maximum amount you've set.
This ensures you stay competitive without needing to monitor every moment of the auction.
Don't forget: A buyer's commission is added to the final hammer price if you win the item.
Our platform is designed to deliver a fair, user-friendly, and exciting whiskey auction experience for collectors and enthusiasts alike.

Proxy bidding is an automated bidding system designed to help you stay the highest bidder without needing to constantly monitor the auction.
Here's how it works:
You simply enter the maximum amount you're willing to pay for an item. Our system will then automatically place bids on your behalf, only increasing in small, pre-set increments based on competing bids and the current auction price.
This ensures you stay competitive — but never overpay.
The exact bid increments are determined by our bidding step table, which you can view here.
With proxy bidding, you get the best chance to win your favourite whiskey, spirits or wine bottles while enjoying a stress-free, fair bidding experience.

Staying updated during the auction is easy! On each item listing page, you'll see a real-time bid status notification just above the current bid price. This lets you know whether:
• You're the highest bidder
• You've been outbid
• You haven't placed a bid yet
In addition to the on-site updates, you'll also receive email notificationsevery time you place a bid and whenever another user outbids you.
This way, you'll always know where you stand and can act fast to secure your desired bottle in the auction.

Each auction listing includes a live countdown timer, showing exactly how much time remains before bidding closes. This helps you stay on top of your favourite items and plan your bids accordingly.
All auctions officially end at 7PM (19:00 GMT) on the closing date. However, to ensure a fair bidding process, we use an anti-sniping system:
If a bid is placed within the final 10 minutes, that individual lot will automatically be extended by 20 minutes — giving all interested bidders a fair chance to respond.
This feature ensures a transparent and competitive bidding environment right up to the very end.

Anti-sniping is a key feature of our auction system designed to ensure fair and competitive bidding for all users — especially during the final moments of an auction.
In traditional online auctions, some bidders attempt to place a last-second bid to win an item without giving others time to respond. Our anti-sniping software prevents this by extending the auction by 20 minutes if a bid is placed within the final 10 minutes of a lot's scheduled closing time.
The auction for that lot will only close when there's no new bidding activity for a full 10 minutes, giving all interested bidders a fair opportunity to place their best offer.
This system promotes transparency, fairness, and a level playing field for both casual buyers and serious collectors.

We understand that mistakes can happen during the bidding process. If you've accidentally entered an incorrect bid, you can place a new lower maximum bid (as long as it's not below the current highest bid). This will update or reduce your proxy bid limit.
If you need further assistance or wish to retract a bid completely, please contact our admin team as soon as possible at info@irishwhiskeyauctions.ie, explaining the nature of the error.
Please note:
• All bids are securely logged and recorded within our system
• Bid retractions may be granted at our discretion, but only if they do not affect the ongoing auction process
• You are ultimately responsible for all bids placed through your registered account
We’re here to help if something goes wrong — just reach out and we’ll do our best to resolve it fairly.

Congratulations! If you're the highest bidder when the auction closes, you'll receive an email confirmation letting you know you've won.
You can view all your successful bids in your “My Dashboard” area, where you'll also find the option to complete your payment. Alternatively, you can use the secure payment link provided in your "Item Won" email.

Your final invoice will include:
• The winning bid amount
• The buyer's commission
• Shipping charges
• Any applicable VAT

Simply choose your preferred payment method and finalise your purchase — your whiskey is almost on its way!
If you are a coupon user, make sure you enter it at the payment point, as it cannot be added later.

The buyer's commission is a 10% fee applied to the final hammer price of any item you win at auction. This fee helps support the secure operation and continued improvement of our trusted auction platform.

Please note:
• VAT is applicable on the buyer's commission
• Shipping costs are also subject to VAT, where applicable
Your total cost will be clearly itemised at checkout, so you'll always know exactly what you're paying.

Once your full payment has been completed and cleared, we'll begin processing your order for shipment to your chosen delivery address.
We aim to dispatch all items within 5 working days of receiving full and verified payment.
If you have any special shipping instructions or questions about delivery, feel free to reach out to our friendly support team:
Email: info@irishwhiskeyauctions.ie
Phone: +353 (0)1 5242 142
We're here to ensure your bottle reaches you safely, securely, and on time.

Yes — you're welcome to collect your auction items directly from our offices in Dundalk, but prior arrangement is required.
To schedule a collection, please contact our office team in advance to arrange a suitable time.
Email: info@irishwhiskeyauctions.ie
Phone: +353 (0)1 5242 142
Please note: Items will only be released once all outstanding payments have been fully settled.
Enjoy the convenience of local pickup while saving on shipping costs!

We've partnered with trusted couriers to offer safe, reliable, and competitively priced delivery rates, ensuring your won whiskey items arrive securely and on time.
We ship to most countries worldwide, though please note that some restrictions may apply due to alcohol shipping regulations.
To view our latest rates, visit our Shipping & Delivery Charges page for a full breakdown of costs by region.
If you have any questions about delivery options, international shipping, or custom arrangements, please contact our team — we're happy to help!

Selling your whiskey, spirits or wine through our platform is simple, secure, and designed to get you the best value. We've created a detailed, step-by-step guide on how to sell whiskey at auction — covering everything from submitting your bottle to setting a reserve price.
Whether you're selling a single rare bottle or an entire collection, our process is straightforward and user-friendly.
Have questions or need help getting started? Our friendly team is here to assist — don't hesitate to contact us for support at any stage of your selling journey.

Determining the exact value of your whiskey bottle can be challenging, as auction outcomes depend on current buyer interest and market demand.
In some cases, a bottle can exceed expectations when multiple bidders compete, driving the price above any initial estimate. However, the opposite can also occur — if the item is less in demand or doesn't attract attention during the auction, it may sell for less than anticipated.
While we can provide a guide price based on historical auction results and similar past sales, please note that this is an estimated valuation and not a guarantee.
Every auction is unique — and that's part of the excitement!
Contact us if you'd like an estimated price based on previous sales data. We're happy to help guide your expectations.

Yes — you absolutely can place a reserve price on your item to ensure it doesn't sell below your preferred minimum value. A small administration fee of €8 applies for setting a reserve.
While setting a reserve offers added protection, we recommend keeping it realistic and competitive. A reserve that's set too high may discourage potential bidders and reduce the chances of a successful sale.
Need advice on setting a reserve? Contact our team — we're here to help you strike the right balance for a successful auction outcome.

No — bidding on your own items is strictly prohibited on Irish Whiskey Auctions. Our system automatically blocks sellers from placing bids on listings associated with their own account.
We also actively monitor for shill bidding — where friends or family attempt to place artificial bids to inflate the item's price. This practice is against our terms and conditions.
Any user found engaging in shill bidding or attempting to manipulate auction outcomes will be permanently removed from the platform and excluded from all future auctions.
We are committed to maintaining a fair, transparent, and trusted auction environment for every buyer and seller.

If your item does not reach its reserve price during the auction, you have two options:
1. Re-list the item in the next available auction
2. Request a return of the item

Please note:
• The cost of returning the item is the responsibility of the seller and will only be arranged once all outstanding fees are fully settled
• If you choose to re-list, standard listing fees apply again
• An item can be re-entered into auctions for a maximum of three consecutive months

We're here to help you get the best possible result — feel free to contact our team for guidance on relisting or adjusting your reserve.

We aim to process your seller payment as quickly and efficiently as possible, using your chosen payment method.
To ensure a smooth transaction, we allow a short window for the buyer to receive their item and raise any potential issues. Once this period has passed, we will issue payment to you within 21 days from the close of the auction.
Please note: Any outstanding fees or charges will be automatically deducted from your final sale balance before payment is made.
Our priority is to ensure a secure and trusted experience for both buyers and sellers — every step of the way.

You can easily monitor the progress of your listed items at every stage by logging into your “My Dashboard” on Irish Whiskey Auctions. From here, you'll see real-time updates on your items — including bidding activity, current status, and final sale results.
In addition, our system will automatically send you email notifications whenever there are updates to your listings or when an item has been successfully sold.
Need help or have a question? Our team is always here to assist — contact our office anytime for personalised support.

Once you've registered your items for auction, it's important to ensure they arrive at our offices before the auction deadline date. You are fully responsible for the safe delivery of your items, and we offer three convenient ways to get them to us:

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1. Send via Courier or Postal Service
This is the most popular option. Package your bottles securely using ample protective materials to prevent damage during transit.
Please note: Irish Whiskey Auctions does not accept liability for any damage that occurs during shipping to our premises.

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2. Deliver in Person to Our Dundalk Offices
You're welcome to bring your items directly to our office during opening hours. However, we do not accept responsibility for any items until they have been checked and confirmed by our team.
Please phone us to arrange an appointment time for drop off.

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3. Use One of Our Designated Drop-Off Points
For added convenience, we've partnered with select locations to offer secure drop-off points for upcoming auctions.
• You must complete a submission form, either beforehand or at the depot
• Some drop off depots have preferred drop off times , you can view these in our locations link below.
• Irish Whiskey Auctions assumes no responsibility for these items until they are received and assessed by our team
👉 View our drop-off locations and details here

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By following these steps, you help ensure your bottles are ready for successful listing in the next live auction. If you have any questions, our team is here to assist.

As the seller, it is your responsibility to ensure that your bottles are safely packaged and delivered to one of our offices or approved drop-off locations in good time for listing in the next auction. You are also liable for any damage incurred during transit to our premises.
Once your items are received and checked by our team, Irish Whiskey Auctions assumes full responsibility for your bottles.
We store all items in secure, insured facilities until they are sold.
Once a bottle is sold, responsibility transfers to the buyer as soon as the item leaves our premises for delivery.
Our process is designed to ensure safety, transparency, and peace of mind at every step of the auction journey.